Defective/damaged goods:

All our goods are quality controlled prior to dispatch and should reach you in good order. 

We hope that it never comes to this, but if anything is defective, broken or damaged at time of receipt, please notify us via email to wanda@littlestar.co.za within 72 hours of receipt for replacement of such goods, or a gift certificate to the value of your purchase including postage, which is valid for a period of six months. 

Goods must be unused, returned in its original packaging, with all tags still attached as well as a copy of your invoice and must be shipped freight prepaid within 7 working days of receipt of the goods.

Other returns:
 
Should you not like what you have purchased and would like to return it, a 15 % handling fee will be charged on the purchase price inclusive of postage.

Goods must be returned to us in good order, in its original packaging with all tags still attached, together with a copy of your invoice, within 7 working days of delivery.  All returns must be shipped freight prepaid.  A gift certificate will be issued for the value excluding postage and after the handling fee has been deducted.  The gift certificate is valid for a period of six months.

If there was something we forgot to mention in our product description or if the product does not meet your expectations, we’d like to know!

All orders can be returned to:

Little Star
P O Box 2357
Somerset West
7129

Attention: Returns